Sunrockets customer service experience has been excellent for me. After emailing with my questions I got a prompt response and shortly, after an email survey as to how well my customer service experience was. In a field where customer service has been admonished for bad experiences, SunRocket is making every attempt to shed the customer service stigma. Choose SunRocket and forget your telephone provider woes. the price is a little higher than Joi Phone, but SunRocket is the more established company. Sign up for a full year and get $10 off startup cost.